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Welcome to RedESupply.com
Operated by PrepareSmart, LLC.
PrepareSmart, LLC
17725 NE 65th Street
Suite B-200
Redmond, WA 98052
Website: www.preparesmart.com
Email: info@preparesmart.com
425-881-5354 -- 866-618-4911
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Customer Testimonials  
Testimonial by Jaron from Wisconsin
Subject: Quick Turnaround

Thanks for the amazingly quick turnaround! Not sure who I talked to on Sunday, but I appreciate the help, especially since you were closed! The bag is great, the price was great, I hope to order more from you in the future. Thanks!
 
Testimonial by Daryl from Pacifica, CA
Subject: Takes Care of Customers

Thank you for all the up dates and i like how your company take care of the costumer.
 
Testimonial by Cecil Gabriel from Portland Oregon
Subject: Never Had Better Service!

Today I place an order online, then a couple hours later I get an email saying my order was being processed. Shortly after that I got another email telling me that my order been sent and thanking me for my business. Fast, thoughtful service, no waiting and wondering if they actually got my order up the day it arrives the doorstep. Competitive prices too. Highly recommended!
 
Testimonial by Al from Portland, OR
Subject: I have NEVER been as impressed

I wanted you to know that I just completed inventory of my order. It actually arrived about 9:45. Allow me to say, I have NEVER been as impressed with a company as I am with you folks. Your email to me of shipping was received at 4:41 yesterday. That is 17 hours from ship to receive. THAT is impressive. I will indeed pass your name around in Portland. I am actively involved with NET, CERT, Red Cross, and ARES, to name a few. The quality of the items is also appreciated, i.e.: I expected a lightweight prybar, but this is construction grade. Only one item, out of 34, was lacking at all and it was so insignificant that I won't bother to mention what it was. I am pleased to do business with you and will likely return as the needs arise. The customer service can't be beat. Thanks for providing a great service to the people who provide service.
 
Testimonial by Eric- Santa Rosa from California
Subject: Much to my surprise

I just placed an order from your company for some True North gear. Much to my surprise, I almost immediately received a message from Steve, informing me that because of my employment, I qualified for a discount and that the amount would be credited back to me. I must say that the customer service shown by your company is wonderful and should serve as an example to other such companies. If its true that "word of mouth" is good advertising, you certainly have earned a great deal of advertising with this transaction... Thanks from a very happy customer
 
Testimonial by Mike from Ontario
Subject: Number 1 Service

Good day, I got the pack no problem in perfect condition. Its exactly what i was looking for and even better as theres some features i didnt know about that i really like. I am using it for search and rescue in addition with my true north vest that i also got from you guys and together they are a perfect match. Its the second time i make business with you and it wont be the last ive been talking to my teamates about you also. thanks for the number 1 service and i really like your follow up on the order, thats very interesting. cheers Mike!
 
Testimonial by Faye from Arkansas
Subject: You are a Wonder!

STEVE. You are a wonder!! I just simply canít thank you enough for all your help. I hope the company you are with knows how to appreciate you. Merry Christmas and Happy New Year.
 
Testimonial by Robert from Wyoming
Subject: Great Customer Service

This is what is referred to as outstanding customer service... I cannot say enough how I am impressed with your service in regards to the past two sales...Normally it seems a company will accused the consumer of trying to get something more for nothing from a company. Once again, it is very nice to have companies that are not accusatory, or of an attitude of "Oh well, its your problem, and if you want it, you have to pay for another one".
 
Testimonial by Doug from California
Subject: Great Service!

Steven, I just received the pack. All I can say is it was worth your headache and efforts. The fit is great, and having larger and various other pockets will work so much better for my type of commuting and fire prevention work. Thanks for the great service! Doug Myers, Sr. Fire Prevention Officer, Pasadena Fire Dept., California.
 
Testimonial by Victoria from Battle Ground, WA
Subject: I just want to thank you

I just want to thank you. I got my gear in a single day. Put my order in Friday morning, had it in the mail on Saturday. Everything looks great, and I got right to breaking in the vest today at practice. It is exactly what I had hoped for. I have recommended Red E Supply to my group members, and will continue to spread the word.
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